Privacy Policy

Last updated: 26 October 2025

This privacy policy explains how Revoliq Pty Ltd (ABN 63 692126435, "we", "us", "our") collects, uses, and protects your personal information in accordance with Australian privacy laws.

1. Legislative Compliance

We comply with:

2. What Information We Collect

2.1 Business Contact Information

2.2 Service Usage Data

2.3 Protected Health Information (PHI)

When used in healthcare settings, our service may process:

Important: PHI is only collected when necessary for service delivery and is handled with strict security measures.

3. How We Use Your Information

We use collected information to:

3.1 AI Training and Processing

We DO NOT use customer health data to train AI models.

We use third-party AI services (OpenAI, Anthropic) under strict Data Processing Agreements (DPAs) that:

4. Data Storage and Security

4.1 Data Location

Data is stored on:

4.2 Security Measures

We implement industry-standard security including:

4.3 Data Retention

We retain data as follows:

You may request earlier deletion subject to legal retention obligations.

5. Sharing of Information

5.1 We DO NOT Sell Your Data

We will never sell, rent, or trade your personal or health information.

5.2 Authorized Sharing

We may share information with:

5.3 Third-Party AI Services

We use the following AI providers:

All providers are contractually bound to protect your data and not use it for training purposes.

6. Your Privacy Rights

Under Australian privacy law, you have the right to:

6.1 Access

Request access to personal information we hold about you.

6.2 Correction

Request correction of inaccurate or incomplete information.

6.3 Deletion (Right to Erasure)

Request deletion of your personal information, subject to legal retention requirements.

6.4 Portability

Request export of your data in a structured, machine-readable format.

6.5 Complaint

Lodge a complaint about our privacy practices with us or with the Office of the Australian Information Commissioner (OAIC).

6.6 Withdraw Consent

Withdraw consent for data processing (may limit service functionality).

To exercise these rights, contact: privacy@revoliq.com.au

We will respond to requests within 30 days.

7. Data Breach Notification

In the event of a data breach that is likely to result in serious harm:

Report security concerns to: security@revoliq.com.au

8. Healthcare-Specific Provisions

8.1 Patient Consent

Healthcare providers using our service must:

8.2 De-identification

Where technically feasible, we anonymize or de-identify health information for:

8.3 Healthcare Provider Responsibilities

You (the healthcare provider) remain responsible for:

9. Cookies and Analytics

We use cookies and similar technologies to:

Cookie types:

You can disable non-essential cookies in your browser settings. Note that disabling cookies may affect functionality.

10. International Data Transfers

When data is transferred outside Australia:

11. Children's Privacy

Our service is not directed at children under 18. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this privacy policy to reflect:

Material changes will be notified via:

Continued use after notification constitutes acceptance of changes.

13. Contact Information

Privacy Officer
Dean Zhang
Revoliq Pty Ltd
Email: deanzhang@revoliq.com.au
Phone: 0410 764 959
Address: 33C/164 Campbell Parade, Bondi Beach NSW 2026

13.1 Complaints Process

If you have a privacy concern or complaint:

  1. Email us at privacy@revoliq.com.au with details
  2. We will acknowledge your complaint within 5 business days
  3. We will investigate and respond within 30 days
  4. If unsatisfied, you may contact the OAIC:

14. Definitions

This privacy policy is designed to meet Australian legal requirements. It does not constitute legal advice. Healthcare providers should seek independent legal counsel regarding their specific obligations.